SubloopContact
Subloop is made by one person. Email us and that person reads it — usually replying within one or two working days.
Support email
thangpaisen@gmail.comYou can probably fix these yourself
How do I cancel Pro?
Open Settings on your iPhone → tap your name at the top → Subscriptions → Subloop → Cancel Subscription. Apple handles cancellations; we cannot do it for you.
Do I lose Pro the moment I cancel?
No. Pro stays active until the period you paid for ends. After that the account drops to the free plan, and every subscription you saved is still there.
I want a refund
Purchases go through the App Store, so Apple handles refunds. Visit reportaproblem.apple.com, sign in and pick the purchase. We cannot issue refunds directly.
How do I delete my account and data?
You can do it inside the app. If you cannot sign in, email us from the address you registered with.
Does my data follow me to a new phone?
Yes, if you created an account — sign in on the new device and everything is there, Pro included. In guest mode the data only lives on the old device.
Reporting a bug
Email us with your iPhone model, iOS version and the steps that led to the problem. A screenshot makes it faster.